Category Archives: Citrix

Troubleshooting Citrix ICA Printing

A good starting point to troubleshoot Citrix printing issues, this Citrix document “Troubleshooting Citrix ICA Printing – Quick Reference Guide”, references other troubleshooting articles.

http://support.citrix.com/article/CTX105158

It applies to most Citrix (XenApp) versions:

MetaFrame Presentation Server 3.0 for Microsoft Windows 2000
MetaFrame Presentation Server 3.0 for Microsoft Windows 2003
MetaFrame XP 1.0 for Microsoft Windows 2000
MetaFrame XP 1.0 for Microsoft Windows 2003
Presentation Server 4.0 for Microsoft Windows 2000
Presentation Server 4.0 for Microsoft Windows 2003
Presentation Server 4.0 x64 Edition
Presentation Server 4.5 for Windows Server 2003
Presentation Server 4.5 for Windows Server 2003 x64 Edition
XenApp 5.0 for Windows Server 2003 x86

Scheduling Citrix server maintenance

A common approach to prevent users from logging on to a Citrix server is to uncheck the “Enable logons to this server” checkbox. You could do this the evening before maintenance is planned, and then after a server reboot no users will be connected anymore, so you can start the server maintenance without any problem. (Citrix Presentation Server 4.0 shown below)

Load_Evaluator_00.jpg

You may run into a problem when you use this way of working: it not only disables ICA connections, but also RDP connections !

A more elegant solution is to configure “Load Evaluators”; these allow for scheduling without loosing the RDP connection possibilities.

Rightclick “Load Evaluators”, and select “New Load Evaluator”.

Load_Evaluator_01.jpg

Give it a name (for example “Only RDP”, “Maintenance”, …), and add Scheduling.
Set the “Times of Day” for all days/times during which ICA and RDP are allowed.

Now just remove the “Times of Day” (or modify the time) to allow maintenance.

Load_Evaluator_02.jpg

Rightclick the server where maintenance is planned, and select “Load Manage Server”.

Load_Evaluator_03.jpg

Now just select the “Load Evaluator” you have created for maintenance.

Load_Evaluator_04.jpg

After the maintenance, set the “Load Manager Server” again to the standard Load Evaluator (for example “Default”).

Citrix client / XenApp Client Build Quick Reference List

See here for the original Citrix article http://support.citrix.com/article/CTX112613 containing an overview of all publicly released XenApp Client build and version numbers and release dates.

From within the Citrix Presentation Server Console (4.0) for example you only see the client Build Number. With this list you can immediately see which client you are dealing with …

 

Build Number Version Number Release Date
1050 6.30 September, 2002
1051 6.31 October, 2002
17534 7.00 June, 2003
20497 7.01 June, 2003
22650 7.10 November, 2003
24737 8.00 April, 2004
29670 8.10 October, 2004
32649 9.00 April, 2005
36280 9.10 October, 2005
39151 9.15 December, 2005
44376 9.20 May, 2006
50211 9.23 November, 2006
52110 10.00 March, 2007
55836 10.10 June, 2007
58643 10.15 November, 2007
02650 10.20 March, 2008
5357 11.00 September, 2008
19460 11.1 February, 2009
5357 11.0.150 November, 2009
31560 11.2 September, 2009
6410 12.0 March, 2010
6 12.0.3 August, 2010
30 12.1 November, 2010

 

Not in list above:

6685 – 13.0 – August, 2011 – Citrix Receiver 3.0.0.56410

(post updated 21 December 2011)